FAQ’s

 

Orders

  • Each one of our fine art prints takes approximately 7 business days to produce. Framed artworkd may take up to 12 days. Once shipped, you’ll receive a UPS tracking number from us so you can keep an eye on things. Most orders take 3-5 days in transit.

  • No, we do not include an invoice with your order just a branded packing slip. Our fine art prints make great gifts.

  • On the rare occasion that your print arrives in anything less than perfect condition, please let us know immediately. Kindly send some photos of the damaged piece and the box that it came in to kristinhakes@gmail.com so we can help.

 

Artwork + Photographer

  • PRINT & FRAMING INFO

    We have partnered with Framebridge for all framed purchases. Prints are framed in the white ‘Irvine frame' with a mat unless otherwise specified in the notes while checking out. All orders are processed within 48 hours; prints only ship within 48-72 hours; framed prints take up to 7-9 business days to ship. All framed prints ship via UPS ground.

    ALL PRINT AND FRAME SIZES ARE IN INCHES

    To inquire about custom framing options or for framing prints larger than 26x40 please contact us through the contact page. We are now offering shipping on sizes over 26x40 in the United States.

    Local pick up and delivery is currently not available.

    CUSTOM FRAMING SPECIFICS

    3/4" wide x 1 1/8" deep Frame

    Acid-Free Mat

    Acrylic Glazing with UV Protection

    Acid-Free Kraft Paper Backing

    Hanging Hardware

    16”x24” PRINT | FINAL FRAME SIZE WITH MAT 31.75" x 23.75"

    20”x30” PRINT | FINAL FRAME SIZE WITH MAT 37.75" x 27.75"

    24”x36” PRINT | FINAL FRAME SIZE WITH MAT 43.75" x 31.75"

    26” x 40” PRINT | FINAL FRAME SIZE 27.125 x 41.125 (mat not available in extra large frame)

    30” x 45” PRINT ONLY

    40” x 60” PRINT ONLY

    48” x 72” PRINT ONLY

  • Yes, we offer unframed prints so you can customize the look and feel of your final piece. Just be sure to select the “print only” option in the size you desire.

  • Each of our frames comes ready to hang with wall buddies that make for easy hanging. Depending on your wall we recommend using screws for our smaller sizes and an anchor for our two largest sizes.

  • Kristin does commission work. Please send inquiries to straight to her at kristinhakes@gmail.com.

  • Kristin has used an array of brands and lenses. She started on a Nikon D300 with a 50mm lens, over a decade ago. Eventually upgrading to a D700. She then transitioned to Canon, to her beloved Canon 5D Mark IV, which is still one of her favorite DSLRs, but has retired it to only photographing her kids in sports.

    She eventually departed the DSLR world and entered the mirrorless and rangefinder cameras. Starting with the Fuji Xpro1 and fell in love with the feeling and look of reminiscent film in a modern way.

    Today, Kristin shoots solely on the Leica Q2 and Leica M11 with the Summilux 50mm and 35mm.

 

Returns and Cancellations

  • Each piece is custom printed, mounted and framed just for you so we are unable to accept returns.

  • All sales are final, we are unable to accept a return or exchange as all pieces are custom made to order just for you. Because of this, we highly recommend measuring the space your artwork will call home before placing an order.

  • All cancellations and order changes must be made within 24 hours of the original purchase. After this time period, we start production of the custom print and frame each piece just for you so are unable to make adjustments once we begin the framing process. Sorry!